Privacy Policy
At DoPDF4People, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you use our PDF Software application ("the Software").
1. Information We Collect
We collect information in the following ways:
Information You Provide to Us
- Account Information: When you register for our Software, we collect your name, email address, and payment information.
- License Information: Information related to your software license, including license key and activation details.
- Support Requests: Information you provide when you contact our customer support, including any documents you share for troubleshooting purposes.
Information Collected Automatically
When you use our Software, we automatically collect certain information, including:
- Usage Data: Information about how you use the Software, such as feature usage, time spent, and actions taken.
- Device Information: Information about your device, such as operating system, hardware model, and system configuration.
- Error Reports: Information about software crashes or errors to improve our Software's stability.
Note: We do NOT collect, access, or process the content of your documents. All file processing occurs locally on your device, and your document data is not transmitted to our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Software
- Process transactions and send related information, including confirmations and invoices
- Verify license compliance and prevent unauthorized use
- Respond to your comments, questions, and requests, and provide customer service
- Send technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our Software
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience with our Software
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party companies who help us provide and support our Software (for payment processing, customer support, analytics, etc.)
- Professional Advisors: Lawyers, auditors, and insurers where necessary
- Law Enforcement: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
We will never sell your personal information to third parties.
4. Data Security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to erase your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at [email protected].
7. Children's Privacy
Our Software is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.
8. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]